312 East Alta Vista
Ottumwa, IA 52501
1-800-806-4967
hospice@pcsia.net
  Ottumwa office:
    641-682-0684

Bloomfield office:
    641-664-1974

Fax:
   641-684-9209
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Patients First

Meeting the needs of the patient and family is the highest priority at Hospice. The whole family unit: patient, family and caregiver(s) is an essential part of hospice care. Family and/or caregivers are taught essential skills to help care for the patient at home.

Physicians

Hospice patients are allowed to choose their own personal physician. The physician will participate in the Plan of Care, share pertinent information with the hospice team which will impact care, and discuss with the hospice team any changes in the scope of services or level of care.

Medical Directors

The Medical Directors assist in directing the Plan of Care and regularly consult with the hospice team on each patient. The Medical Directors may serve as a consultant to the patient's personal physician in the areas of pain and symptom management. For more information about our Medical Directors, Click Here

Pharmacist

Hospice's volunteer pharmacist consults with the hospice team on pain and symptom management issues regarding medication. He also provides education to staff.

Nurses

Nursing services include assessment, pain and symptom management, nursing visits, and case management. Hospice's nurses are trained to evaluate pain and provide services to alleviate the pain associated with terminal illness. Our nurses provide patient and family education on caregiving and end-of-life issues. Our nurses make regularly scheduled visits to patients. The nurses are on call and available 24 hours a day, 7 days a week.

Nursing Assistants

Nursing assistants provide personal cares. These include bathing, dressing, linen changing, hair care, oral care, light housekeeping, meal preparation, and other duties as needed.

Family Services

Licensed social workers enhance the quality of the patient's life by providing emotional support to the patient and family. Our social workers provide education about end-of-life issues, coordinate volunteer and chaplain services, and help with advance directives. They also help patients and families by coordinating community resources.

Bereavement

Hospice continues to provide help to the family and caregivers for thirteen months following the death of the patient. Our bereavement services may include personal visits, grief groups, listening to the stories of the survivors, answering questions, and providing helpful information about the grief process. For more information regarding Hospice's Bereavement Services, Click Here

Volunteers

Hospice's volunteers are valuable members of the Hospice Team. They work with the staff to provide patient and family support. Volunteers offer patients and families a listening ear, a hand to hold, and a caring heart. They provide many services to patients and their families, such as writing letters and running errands. Volunteers also help in the office, with bereavement services, and with activities such as parades, fairs, etc.

Hospice's volunteers receive specialized training before being assigned to help with patients and families. For more information about Hospice's Volunteers, Click Here